Privacy Policy

Tritan Software Corporation and its affiliated company Tritan Software International Ltd., collectively (“Tritan”) are committed to protecting the Personal Information entrusted to us by customers who visit our website. The trust you place in us when you share Personal Information and/or the Personal Information of another person or entity is a responsibility we take very seriously and is the cornerstone of how we conduct our business.

This Policy is intended to inform our consumers of our practices with regard to consumers’ Personal Information collected through this website. As used in this online Privacy Policy, the term “you and your” are defined to include all website visitors including, but not limited to, customers, third party administrators, and/or representatives of any of the above. We may change this Policy from time to time without notice. The most current Policy will be posted on this website. You should therefore review this online Privacy Policy regularly.

Tritan complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Information transferred from the European Union to the United States. Tritan has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit

1. Categories of Personal Information we collect

The term “Personal Information” includes any individually identifiable information about you that we collect online, such as your name, email address or telephone number. We collect this information when you voluntarily disclose it to us in connection with a service offered on this website. Our website has security safeguards that are designed to protect any Personal Information that you decide to give us via this website. You may, however, choose not to provide this information and use an alternative form of communication such as telephone, fax, or regular mail. By using our website your consent to this online Privacy Policy is implied.

2. How we use and disclose Personal Information

If you choose to provide us with Personal Information, such as in an email to one of our online email boxes, by filling out a form with your Personal Information and submitting it to us through our website or by logging onto our website, we use that information to respond to your message and to help us provide you with the information you have requested.

We do not sell or rent Personal Information about visitors to this site or customers who use the site. We will use and disclose the information you give us only as required or permitted by law. This may include, for example, disclosures to third parties that perform business services on our behalf or in response to a request from a law enforcement agency or subpoena.

3. How we collect and use Personal Information

Personally-identifiable information is information that allows us to identify you. We collect, analyze, monitor online activities, and store any Personal Information that you voluntarily provide by sending us an email to one of our online email boxes, by filling out a form with Personal Information and submitting through our website or by logging onto our website.

This information helps us assist you with technical issues encountered when using our website, improve our website and make your visits more appealing. You may choose not to provide Personal Information to us by not sending us an email using our online email boxes, by not filling out a form with Personal Information and by not logging onto our website. Refer to Section XII for other ways to contact us.

4. How we collect and use non-Personal Information

Non-Personal Information is generic data that does not allow us to identify or contact a specific individual. We look at such data on an individual and collective basis, to help us detect trends that might help us to improve our website.

We may gather generic data automatically from your web browser, such as: the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; the Uniform Resource Locator (URL) click path to, through, and from our website; and the date and time you access our website.

5. Email communication

To protect your privacy, please do not use email to communicate information to us that you consider confidential. Email is not a secure method of communication and is not encrypted. Accordingly, an email message potentially could be accessed and viewed by others without your knowledge and/or permission, while in transit to us.

6. Cookies

Persistent and session cookies may be used on this website. These are pieces of information or data sent to your browser from a web server and stored on your computer’s hard drive for record-keeping purposes. We use this information to analyze traffic patterns, improve our website and make interactions easy and meaningful while improving communications with you. You can control or delete cookies as you wish. If you prefer not to accept cookies, the help portion of the toolbar on most web browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, disabling cookies may result in certain parts of the website not operating correctly or prevent you from taking full advantage of some of the features of our website.

7. Process for reviewing or requesting changes to Personal Information

You have a right to access and correct or delete Personal Information Tritan holds about you. If you think that any Personal Information we have collected about you is inaccurate, you may send a written request for review to us at the address provided in Section 12. We will investigate your request and make appropriate changes if warranted.

8. Choices & means for limiting the use of disclosure of Personal Information

Upon visiting this website you will be prompted with a notification banner and asked for consent to use cookies as described in Section 6, which upon consent, may result in the collection and processing of Personal Information by Tritan in accordance with this Privacy Policy. You are not required to provide consent and you may discontinue use of the website or change your settings regarding cookies at any time. For more information regarding the controlling of cookies please refer to Section 6. By selecting “OK” or not limiting or disabling cookies and continuing to use the website, you are effectively consenting to their use in accordance with this Privacy Policy.

All employees under current and previous employment of Tritan within the EU also have a choice and means for limiting the use of disclosure of Personal Information which is processed in accordance with Section 12. All employees have access to this policy and can contact our HR Department with any concerns or requests regarding their options to limit the use of disclosure of Personal Information. All previous employees who are not in communication with our HR Department can also contact Tritan with any concerns or requests through the Privacy Contact Information provided in Section 13.

9. Onward Transfer

Tritan only discloses Personal Information externally only to third-party contractors or agents that process the data on Tritan’s behalf; to satisfy government reporting requirements; to meet other legal obligations; to assert or defend legal claims or interests; or with the consent of the individual. Where Tritan contracts with third parties to process Personal Information on its behalf, its policy is to contractually obligate the third parties to maintain the confidentiality and security of Personal Information they receive; to act upon it only in accordance with the instructions they receive from Tritan; and to handle the information strictly in accordance with these principles. In compliance with EU-US Privacy Shield and with applicable regulation, Tritan will be liable for any non-compliant onward transfers.

Tritan also may be required to disclose an individual’s Personal Information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

10. Links to other Websites

This website may contain links to other websites that may have online information practices different from ours. We are not responsible for the privacy and security practices of those websites, and we encourage our visitors to learn about the privacy and security practices of those websites.

11. Children

We do not knowingly collect Personal Information from anyone under the age of 13. For more information about protecting your child’s privacy online, visit the Federal Trade Commission.

12. Human Resources Data from the EU

Tritan fully cooperates and complies with the EU data protection authorities in regards to human resources data transferred from the EU in the context of the employment relationship. All employees under the employment of Tritan receive a copy of this policy along with continual access and information to any updates or subsequent request for copies from our Human Resources department.

Tritan has committed to cooperate with EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU in the context of the employment relationship.

13. Privacy Contact Information

We welcome your questions or comments regarding this online Privacy Policy. Please write to Tritan Software Corporation, Attn: Privacy Office, 7300 North Kendall Drive, Suite 700, Miami, FL 33156 or e-mail us your inquiry or complaint at or contact by phone at 877.299.1000.

14. Recourse Mechanisms

In compliance with the Privacy Shield Principles, Tritan commits to resolve complaints about our collection or use of your Personal Information. Individuals in the European Union with inquiries or complaints regarding our Privacy Shield policy should first contact Tritan with contact information provided above in Section 12 indicating or requesting attention to: Privacy Office.

Tritan has further committed to refer unresolved Privacy Shield complaints to the BBB EU Privacy Shield, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit BBB EU Privacy Shield for more information or to file a complaint. The services of BBB EU Privacy Shield are provided at no cost to you. You may also report your concern via the EU website. If a complaint is not resolved through these channels, an EU individual may also seek to invoke binding arbitration by the “Privacy Shield Panel” which is able to take binding decisions against US companies such as Tritan.

The Federal Trade Commission (FTC) has jurisdiction over Tritan’s compliance with Privacy Shield. The FTC has committed to reviewing on a priority basis referrals received from privacy self-regulatory organizations, such as BBB EU Privacy Shield program, alleging non-compliance with the EU-US Privacy Shield Principles to determine whether Section 5 of the FTC Act prohibiting unfair or deceptive acts or practices in commerce has been violated. If the FTC concludes that it has reason[s] to believe Section 5 has been violated, it may resolve the matter by seeking an administrative cease and desist order prohibiting the challenged practices or by filing a complaint in a federal district court, which if successful could result in a federal court order to same effect. The FTC may obtain civil penalties for violations of an administrative cease and desist order and may pursue civil or criminal contempt for violation of a federal court order. The FTC will notify the Department of Commerce of any such actions it takes. The Department of Commerce encourages other government bodies to notify it of the final disposition of any such referrals or other rulings determining adherence to the EU-US Privacy Shield Principles.

15. Effective date

Effective Date: Jan 1, 2018