HEALTH & MEDICAL OPERATIONS
SeaCare- Health Management Platform
The first and only complete enterprise software solution for global medical operations within the maritime industry.
The platform represents a culmination of over five years and millions of dollars in research and development involving the industry’s most respected and foremost leading experts including; medical directors, senior executives, risk management professionals, public health officials, compliance authorities, legal specialists and technology innovators.
Clients can manage every aspect of medical operations while connecting and collaborating with information across their entire fleet of ships, crew members and medical providers. This allows for more efficient processes and improved management visibility and control while mitigating the high risks involved with overseeing medical operations.
The platform is the only existing system uniquely designed for this industry with a proven real-world Return on Investment (ROI).
Global Dashboard
Control your fleet from anywhere in the world through one centralized view of the entire organization’s activities and all medical operation indicators in real-time.
Case Management
Centralize and manage all crew and guest case information. Whether a referral, emergency, repatriation or legal case, your organization will have direct access to real-time information.
Efficiency & Collaboration
Each department’s intricate processes will have the ability to unite and collaborate via the Health Platform removing the dependency on email strings and paper based processes.
Centralized Health Record
In compliance with several regulations, such as the Maritime Labour Convention, the Health Platform allows for one centralized health record accessible onboard and across the organization.
Robust Clinical Tools
Some of the most advanced clinical and operational tools available in the maritime industry which allow an organization to standardize methods of care and provide clinicians with the latest in technology.
Business Intelligence
Automatically calculate your key performance indicators across the entire organization through robust reporting tools and interactive dashboards.
Public Health Management
Automate and enhance the management of your public health and compliance required by various regulatory agencies such as the CDC Vessel Sanitation Program, Health Canada, European CDC and others.
TeleConsult
Real-Time collaboration with third-party medical specialists under one complete platform which utilizes minimal bandwidth and minimal IT support.
3rd Party Medical Providers
Connect with third party shoreside medical providers in order to ensure a more compliant, accurate and efficient exchange of information for referrals or employment exams.
Health & Wellness
Implement and manage health and wellness programs onboard through the platform’s ability to enroll, track and measure each crew member’s enrollment and compliance with the programs.
Crew Portal
Connect directly with your crew members across the fleet via a secure access portal which supports a collaborative relationship for health initiatives and information.
Compliance
Ensure compliance with the various privacy regulations such as the US Health Insurance Portability & Accountability Act (HIPAA) and the EU European Data Protection Regulation (GDPR).
HEALTH & MEDICAL SERVICES
Our industry leading Health & Medical services provide optimal levels of safety at sea while ensuring the maximum amount of cost containment.
Our services assist organizations by providing optimal levels of safety at sea while ensuring the maximum amount of cost containment for our clients.
Medical Advice At Sea
Avoid costly deviations, disembarks and emergencies through our 24/7/365 telemedicine support for crew onboard.
Global Medical Network
Gain access to the industry’s largest medical network of over 1.3 million providers and specialists with pre-negotiated rates worldwide.
Case Management
Reduce costs and ensure efficient return-to-work or repatriation time frames through highly skilled managed care coordination.
Third-Party Administration
Issuance for guarantee of payments and payment processing for shoreside provider payments and claims.
Claims Processing
Achieve maximum cost containment through expert claims auditing, negotiations and review of appropriate rates, utilization and medical necessity.
Medical Evacuation
Access to 24/7/365 medevac coordination with highly capable partners and pre-negotiated rates.
PEME Management
Lower overall PEME costs through pre-negotiated discounted rates across regions of hire along with quality medical reviews and screening.
Medical Repatriation
Assistance services for the efficient repatriation of crew members back to their home countries.
Medical Supply
Achieve compliance and safety through required medical chest certifications with appropriate stock levels of medical supplies.
Improved Compliance
Enhance adherence to regulations with MLC, SOLAS, IMHA, ACEP and STCW through our expertise and services.